Operations Optimization

Service Description

We help you improve the competencies and performance of the departments/functions in your organization to increase operational efficiency and take your business to the next level, and work with your teams directly to improve their performance and engagement. At EightyTwenty, we combine our insights and skills to transform your processes and strategies, and in turn, your company. Our Operations Optimization is delivered through our intensive Immersion Programmes that utilize approaches, tools, activities and measures that drill down on operational issues, opportunities and improvement areas and therefore implement customized solutions that improve knowledge and skill retention, optimize execution and elevate performance. All our Immersion Programmes are based on a series of interdependent steps including Training Needs Assessment, technical and behavioural instruction, evaluation, intensive quality control and monitoring and assessment of performance and evaluation of the entire Immersion Program to measure effectiveness and validity. Our Immersion Programmes include: 1. Sales Immersion Programme 2. Customer Service Immersion Programme 3. Performance Management Immersion Programme 4. Organization Culture Immersion Programme 5. Employee Engagement Immersion Programme 6. Leadership Engagement Immersion Programme We help our clients optimize their operations by enhancing performance in specific areas that are linchpins for the business i.e. 1. Leadership Sales 2. Performance Management 3. Customer Service 4. Employee Engagement Contact us to see how this service can elevate your business